IT Management & Help Desk

Our IT Management and Help Desk solutions offer support models specific to your situation from co-managed platforms. NWTA’s staff of experts will work alongside your IT staff or outsource your entire IT department to our group. The goal is to ensure a consistent availability of IT infrastructures and systems. We also offer virtual CIO/CTO, virtual CFO, or interim executive positions.

Managed IT Support: Support for your IT infrastructure from desktop support to networking support. It can be as simple as keeping IT equipment (i.e. computers, servers, etc) and other services functional. Or you can completely outsource your IT team with us.

Supplemental IT Support: If your IT team is stretched too thin or you are ready to scale your IT infrastructure, this is the support you need. This solution provides support to your existing staff. Our model is designed to provide your staff access to our solutions and/or support that is outside of their expertise. Whether it be networking or server vs. computer support, we will train them on that process.

Projects: We will do the research and analysis of various solutions based on various metrics defined by your management. To learn more about our project management take a look at our analytical solutions.