Video & Call Center Solutions

Our vendors cloud-based solutions help you streamline and improve your video and call center process.

Our Process

We partner with multiple vendors such as RingCentral, Five9, and Mitel to provide organizations with cloud-based business phones, call center options for various company sizes, and online collaboration solution. With our voice and call center solutions you have the ability to meet the needs of your customers, improved reporting and analytics, and increased reliability.

Video & Call Center Solutions

Phone & Meeting Solutions

Our team of experts analyzes your business to see which phone & meeting solution would best fit your needs. On top of that each solution is scalable to your business.

Call Routing

Custom call routing that utilizes an auto attendant. The auto attendant can be a person in your organization, voice app, external number, voicemail, or operator.

Contact Center & Customer Service Modules

Helps you streamline your operations, use AI to its fullest advantage, automation, and more. This increases your businesses agility and will help you exceed your customers expectations.

Call Center Work Force Management

Inbound, outbound, and digital solutions. Answer more calls, reach out more, and manage every workspace to be productive and organized.

Online Meetings: Video & Voice

Use any device to switch between your meeting or conversations while you are on the go. No downloads needed, you can hop on a meeting right from your browser. The video and audio is clear and reliable. On top of that, you can also password-protect any meeting.

Simple Interface

Share your screen easily. Annotate your video or call with the click of a button. Chat options are available so you can multi-task. Easily share a file to one or more people.

Scalability

As your business grows, so does your need for video & call center solutions. Our solutions are scalable to your business needs.

Our Video & Call Center Partners

mitel; call center
five9; call center

Get in touch with our team of experts!